Forum Discussion

HansVogelaar's avatar
Nov 18, 2024

Lots of spam

Has the spam filter been turned off? I see large amounts of very obvious spam messages all over the Tech Community forums...

8 Replies

  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager

    Hi Folks,

    As you will no doubt be aware we have been having some issues with spam of late. We continue to work with the engineering team to identify better, more effective ways to manage spam better. 

    Please accept my apologies for the degradation in your experience while we have been working through this.

  • The amount of spam is now absolutely ridiculous. It's hard to find a 'normal' post amid the endless stream of fake phone number posts! ☹️

  • JourneymanMC's avatar
    JourneymanMC
    Iron Contributor

    Yes I agree, quite a lot of spam and BS. I'd never saw any on the "old" website.
    I tend to use Tech Community less than I used to, not only because of spam, but because of bugs and annoying features, that aren't helping me.

  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager

    Hi HansVogelaar

    No but there has been a uptick in spam recently. We typically don't say too much about our strategies for spam management publicly, for obvious reasons, but obviously with the new platform we are working with new tools and that hasn't helped us in removing it as effectively as normal.

    We are already seeing some improvement.

    • HelloBenTeoh's avatar
      HelloBenTeoh
      Bronze Contributor

      Hey, is there a way that we can help with reporting? For example, I've noticed that I don't see the ellipsis to report users in the Microsoft Teams discussions, but I can here in the Lounge

      *edit: just realised you can only report commenters, not the original poster

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