Forum Discussion

Rik Holmes's avatar
Rik Holmes
Copper Contributor
Jul 20, 2016
Solved

Logging in to network.office.com

I don't seem to be able to log in using my Office 365 work account.

I get redirected to my ADFS authentication and then the login process fails. I've logged in with a Microsoft personal account of the same email address - after failing with the work Office 365 account.

 

 

 

  • AnnaChu's avatar
    AnnaChu
    Sep 14, 2016

    Hi Rik Holmes we have seen others not able to sign in with their Org ID. This may be an issue with your Office 365/AzureAD administrator not allowing your business credentials to be used with applications. Your admin would need to change the permissions on your access of Office 365 apps/Azure AD apps – or you can simply use your Microsoft Account (MSA) e.g. an Outlook.com email address.

  • Rik Holmes's avatar
    Rik Holmes
    Copper Contributor

    Nobody else having an issue logging in via ADFS authentication?

    • SergeiBaklan's avatar
      SergeiBaklan
      MVP
      Rik, we also use ADFS authentication and have no problems with logging. Perhaps some settings for ADFS authentication are to be corrected, but i'm not familiar with this stuff.
      • Rik Holmes's avatar
        Rik Holmes
        Copper Contributor
        Cheers Sergei, it's strange, but thanks. At least I know it's likely to be something at our end then :)
  • Rik Holmes's avatar
    Rik Holmes
    Copper Contributor
    Btw, it also took me a short while to work out that "Discussion" was where I should add a problem/feedback. It didn't exactly jump out at me at first.

Resources