Forum Discussion
tom1321
Oct 27, 2025Copper Contributor
Lenovo Thinkpad E480 Windows 11
Hi, I checked the lenovo website (https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-e480-type-20kn-20kq/solutions/ht512623-lenovo-devices-supported-for...
Nov 21, 2025
hi tom1321 you can try below
Reboot into BIOS / UEFI
- Enable “Security Chip” / TPM.
- Enable Secure Boot (if not already).
- Save changes, exit, and reboot.
Run TPM Check
- Run tpm.msc in Windows → check “Specification Version” → must read 2.0.
Run PC Health Check
- Use Microsoft’s PC Health Check app to re-evaluate compatibility after the above firmware changes.
If Health Check Still Fails
- Consider doing a clean install of Windows 11 (mount ISO, run setup) — but back up your data first.
- Use Microsoft’s Windows 11 Installation Assistant from the https://www.microsoft.com/en-us/software-download/windows11
Ask Lenovo Support
- Reach out to Lenovo: mention your exact model type (20KN/20KQ) and ask whether your serial number is a “TPM-disabled region” unit.
- Check Lenovo’s Windows 11 Upgrade Guide for business / enterprise customers.
- https://techtoday.lenovo.com/sites/default/files/2022-12/Windows%2011%20Upgrade%20Reference%20Guide.pdf?