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issues with update installing
I need help in completing the Windows Update for "Cumulative Update for Windows 11 Insider Preview (10.0.26200.5670) (KB5060831)"
1 Reply
- Hi Ashraful007 i have found below steps. you can give a try and see. - 1.Run the Windows Update Troubleshooter - Press Win + I → Settings
- Go to System > Troubleshoot > Other troubleshooters
- Click Run next to Windows Update
- Apply any fixes it finds
- Reboot and try updating again
 - 2.Clear Windows Update Cache (SoftwareDistribution) - Sometimes corrupted cache prevents successful updates. - Open Command Prompt as Administrator
- Run these commands in powershell
 - net stop wuauserv - net stop bits - ren C:\Windows\SoftwareDistribution SoftwareDistribution.old - net start wuauserv - net start bits - Now check for updates again (Settings > Windows Update > Check for updates)
 - 3.Use Windows Update Assistant or Standalone Installer - Since this is an Insider build, Update Assistant won't help — but you can try the manual download: - Go to: https://www.catalog.update.microsoft.com
- Search for KB5060831
- Download the matching version (x64) for your build (likely the latest Canary/Dev)
- Run the .msu file manually
 - Note: If it's not listed, the update might only be distributed via Insider WU channel. In that case, skip to next step. - 4.Try Installing via PowerShell (if GUI fails) - Open PowerShell as Administrator
- Run below
 - Install-Module PSWindowsUpdate - Import-Module PSWindowsUpdate - Get-WindowsUpdate -KBArticleID KB5060831 -Install -Verbose - You may need to approve NuGet installation the first time. - 5.Reset Windows Update Components (Scripted) - Use a Microsoft-provided reset script: - Download from here: https://learn.microsoft.com/en-us/troubleshoot/windows-client/installing-updates-features-roles/additional-resources-for-windows-update
- Or run this all-in-one command script:
 - net stop wuauserv - net stop cryptSvc - net stop bits - net stop msiserver - ren C:\Windows\SoftwareDistribution SoftwareDistribution.old - ren C:\Windows\System32\catroot2 Catroot2.old - net start wuauserv - net start cryptSvc - net start bits - net start msiserver - Then check for updates again. - 6.Switch Insider Channel (if stuck indefinitely) - If KB5060831 won’t install after multiple reboots and resets, you may: - Roll back to the last working build
- Or switch from Canary to Dev (or vice versa)
 - Go to: 
 Settings > Windows Update > Windows Insider Program > Choose your Insider settings- 7.Last Resort: In-Place Repair Install - If nothing works, download the latest Insider ISO and do an in-place upgrade by taking backup of your personel files and apps