Forum Discussion
Feb 17, 2025
Inbox / Private messages broken on my profile
Hi, I'm trying to get informations regarding a case I opened 2 months ago and they are sent through private messages I can't open. I see that I have 97 unread messages but when I click on t...
chrisbutler
Aug 27, 2025Copper Contributor
Same here, still happening it seems
Allen
Community Manager
Aug 27, 2025Hi chrisbutler​,
Thanks for posting, as per other replies on this thread a fix is coming, there is a workaround I can apply to your mailbox but be aware you may lose every message in your inbox in the process.
Let me know if you want me to apply the work around or if your happy to wait for the fix.