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Gerald_Mathieu's avatar
Gerald_Mathieu
MCT
Feb 17, 2025

Inbox / Private messages broken on my profile

Hi, I'm trying to get informations regarding a case I opened 2 months ago and they are sent through private messages I can't open. I see that I have 97 unread messages but when I click on t...
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Roshan6422's avatar
Roshan6422
MCT
Aug 22, 2025

Same for Me also 

  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager
    Aug 23, 2025

    Roshan6422​ Thanks for posting, as with other replies on this thread - a fix is coming but if you don't mind losing the messages (potentially all of them) in your inbox I can apply a workaround to your profile.

    If you would rather wait for the fix, I am hoping it won't be long now!

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