Forum Discussion
Inbox / Private messages broken on my profile
Community ManagerCA-Callahan _MoZZa Ramona_Maxwell
please try again, a fix was released in the most recent build which should fix this for most users - there is one other bug we are tracking which we hope to have fixed soon.
Hi Allen - How is it going on bug#2? I'm still unable to access messages. I'd be happy to volunteer as QA for the next fix :-D
I'm having this issue too. I marked all messages "read" but still can't access Inbox.
- Allen
Ramona_Maxwell I would love to say, it will be fixed shortly but we are currently navigating some difficulties with the next update to the platform which have prevented us releasing it. Until thats fixed I do not have an ETA for you I am afraid.
There is a workaround, with your permission I can likely fine the offending messages in your inbox and delete them and that should let you open the private message function.Allen
- Allen
Mika Baljaskin there are two options here, wait for the permanent fix or I can apply a work around but you may lose all the messages in your inbox in the process (I had to delete all of Ramona_Maxwell 's)
Thanks Allen! I'm not in a hurry, so I can wait. Ping me when it's fixed.
Hi Allen - If you know the secret sauce I'd be happy for you to delete the offending messages and you have my permission to do so. ~Ramona
