Forum Discussion
Feb 17, 2025
Inbox / Private messages broken on my profile
Hi, I'm trying to get informations regarding a case I opened 2 months ago and they are sent through private messages I can't open. I see that I have 97 unread messages but when I click on t...
Allen
Community Manager
May 12, 2025CA-Callahan _MoZZa Ramona_Maxwell
please try again, a fix was released in the most recent build which should fix this for most users - there is one other bug we are tracking which we hope to have fixed soon.
May 12, 2025
Allen Thanks ;-)
- AllenMay 27, 2025
Community Manager
Yeah its probably those announcements that caused the initial problem and are continuing to slow the load time. We are still working with the platform vendor for a longer term fix for that.
If you delete the ones with the announcement microphone it should speed up.- Jun 12, 2025
Unfortunately mine is still not working, no message list ever appears.