Forum Discussion
Feb 17, 2025
Inbox / Private messages broken on my profile
Hi, I'm trying to get informations regarding a case I opened 2 months ago and they are sent through private messages I can't open. I see that I have 97 unread messages but when I click on t...
Allen
Community Manager
Apr 03, 2025Ramona_Maxwell Gerald_Mathieu
Thank you for your report, we have had a handful of similar reports sent to us via email. The good news is engineering have developed a fix for it and it will be fixed in the next release.
We will of course update this thread once its fixed, unfortunately there is no workaround at the moment and so please accept my apologies for the inconvenience.
Apr 03, 2025
Thanks Allen
Happy to see that Community Managers are doing a great job here ;-)