Forum Discussion
Inbox / Private messages broken on my profile
Hi, I'm trying to get informations regarding a case I opened 2 months ago and they are sent through private messages I can't open. I see that I have 97 unread messages but when I click on t...
I'm experiencing the same issue and tested on Firefox on Windows and on an iPad (normal and incognito) as well as on a fresh installation of Edge on a separate Windows machine. My screen looks identical to yours with the icon saying I can choose a message but no message list appears to pick from.Allen please respond.
Allen
Community Manager
Community ManagerRamona_Maxwell Gerald_Mathieu
Thank you for your report, we have had a handful of similar reports sent to us via email. The good news is engineering have developed a fix for it and it will be fixed in the next release.
We will of course update this thread once its fixed, unfortunately there is no workaround at the moment and so please accept my apologies for the inconvenience.