Forum Discussion
I can't check my messages
As variant post was deleted after you received the notification
- Toa_Of_JusticeSep 18, 2020Copper Contributor
I could understand getting the error for a message that was deleted. However, I didn't try to open a message from an e-mail. The error is preventing me from accessing the See All Messages page. Could it be that the See All Messages page is trying to load a deleted message?
- SergeiBaklanSep 19, 2020MVP
In addition to this post I'd suggest to write on techcommunity@microsoft.com, perhaps something is wrong in your configuration.
- Toa_Of_JusticeOct 09, 2020Copper Contributor
SergeiBaklan After receiving an e-mail notification of another new message today, I have discovered the cause of my issue. I followed a link in the e-mail to manage my private message options. From there, I noticed that my private messenger was turned off. I turned it on, and was able to access my messages. As you suggested, there was something wrong in my configuration, but now it has been fixed. Thanks for your help.