[Help]Tips on how to chat with live customer service

How can I chat with live customer service and the technical team to get their assurance that Microsoft will fix the issue or is currently investigating it, such as the file history log problem?

For example, these two posts:

Windows 11 to KB5101684 File History bug | Microsoft Community Hub

Win 10/11 file history is malfunctioning after an update why hasn't Microsoft fixed this issue yet? | Microsoft Community Hub