Forum Discussion
Hard Disk Error unable to run system diagnostic tool
my hp pavilion laptop shut down during an update and now when i open it all it says is “Hard Disk Error Please run the Hard Disk Test in System Diagnostics” but when i click system diagnostics it says “Your current version of diagnostics is not up to date” and to visit a website to update it but i can’t even open my laptop. All the advice i’ve seen online is about the Hard Disk not existing.
1 Reply
- Allen
Community Manager
Welcome to the Microsoft Tech Community, in this community we discuss best practice and hints and tricks for using Microsoft products and services.
It sounds like you are having issues with a HP Product / Software as such you would be better to post in the HP Community Forums here: Home - HP Support Community or contact their support teams.
If you have an issue with a Microsoft product then please do contact our support team via https://support.microsoft.comThanks
Allen
