Forum Discussion
Getting logged out periodically
Community ManagerHi all,
Sorry I didnt get back to you, the signout time out for the community is set at over a week but since everyone logs in using MSA (or most people do) your session will expire with MSA long before it does with the community. When that happens you will need to log back into the community again.
Given our audience I doubt this will be an education to anyone here but just for completeness, remember that if you have anything installed that automatcially cleans up your browsing session then it will cause the cookie to be deleted and you will need to re-authenticate.
This just happened again to me. I was prompted to login about 1 hour ago, I was browsing through some posts and all of a sudden got redirected to the login screen. Not a big deal, but definetely not expected nor correct behavior.
- Allen
Hi all,
Thank you for the feedback, I want to talk through some of the points raised here.
From a security perspective your session should time out after (x) period of inactivity, this is to help ensure your account and the information in it is kept secure. What I am hearing from this thread is that your getting logged out even if your in the middle of doing something and thats something I will look into further.
I actually think our timeout is to long on community and that you should be forced to log back in more often (i.e. maybe once a week or every few days) but it sounds like we arent currently getting to the existing timeout and thats what I will need to understand.
It may take me a little while to circle back with you on this one, what with Microsoft Ignite getting underway on Monday. Our top priority for the next couple of weeks will be to improve the page load times for some of the pages as we have seen many of you waiting a few seconds for some pages to render.
Again thanks for the feedback
Allen