Forum Discussion
Forum site often slow to load and responses don't "take"
Not always, but often enough to be aggravating, the Tech Community forum doesn't always load or takes an inordinate length of time to open a page.
That issue occurred a couple of times today. In addition, I responded to a user post with a rather detailed answer this morning. My response seemed to "take" as there was no error message saying it did not post, yet when I checked back a couple hours later to see if the user responded, my detailed response was nowhere to be seen. I re-typed my detail response again and it appeared to "take" but again when I checked back a couple hours later, my second attempt at responding was nowhere to be seen.
What's going on with the site?
John
2 Replies
hi John-project A few things may be happening: [ it worked for me most of the times ]
Intermittent performance issues: The community platform occasionally experiences high load, which may cause slow initial page loads or delayed post visibility.
Caching / sync delay: Sometimes posts do “take” but are delayed in appearing due to caching or backend synchronization. Refreshing after a few minutes may help.
Browser / session conflicts: Clearing your browser cache, signing out and back in, or trying a different browser/incognito session can sometimes resolve the issue.
Content filters: Posts with certain formatting, links, or attachments may get held briefly in moderation before they become visible.
If you continue to see posts disappear or experience long delays, we recommend:
Capturing a screenshot or timestamp when the issue occurs.
Submitting feedback through the "Report a Problem" option in the Tech Community footer.
Sharing details (browser type, time of day, error messages) with the Community Support team so they can investigate.
Surya_Narayana,
Thanks for responding but unfortunately none of the suggestions is helpful. The responses in question were submitted (twice) over a week ago so delay is not the issue. I also completely shut down my PC over the weekend, so all caches should have been cleared. I tried three different browsers, Safari, Firefox, and Microsoft Edge. As of today, my responses are still nowhere to be seen.
You suggested using the "report a problem" at the bottom of the Tech Community page. No such option. This is what I see at the bottom of the page:
If the issue was related to the content of the images I posted, there was no error message or other indication anything was amiss. The images were purely .PNG images of Microsoft Project and I have posted such images many times in the past.
