Forum Discussion
Forced to choose new name to reply.
Guess this was moved to the right place. No help or explanation to what happened though. 😛
I might try that email.
Cheers 🙂
Community Manager
Sorry your post got redirected but this is definitely the correct place for it. Your original account is using a Gmail email address and this one your posting form now is using a Hotmail address. So I would hazard a guess when you clicked your link your browser was logged in to a Hotmail account, which is a different account to your Gmail account, and as such a new user for the Microsoft Tech Community.
The only solution for this would be to either log out of the other account in your browser before clicking the links or opening the link in an in-private browsing session.
Thanks! I support your logic. I'm confident that's what happened.
It make no sense that this is not made clear to the user. I have had same
problem with putting money in wrong Skype account since there is no
warning of it. Even support was not able to explain what happened, but
after 3 times I connected the dots and have been able to avoid this myself...
Still, support lives in the dark, and the customers wastes time and money. 😛
Hello!
If Allen has given the right answer - mark his answer as the solution!
At MTC it will be a tip for other users – it will be visible and helpful!
Good luck. Andrew.
Well, there seems to be no way I can log in with my Gmail account, since as
soon as I click login, MS login rolls automatically. The reply from Allan was only
correct (probably) in that it was because I was logged in with MS. I cannot find
any way to log in with Google, so my problem is not solved in any way. The
problem with MS doing this in this "inconvenient" way is also not solved in
any way.
Marking his answer as solution would be a far stretch IMHO.
(Not trying to be rude)
Then there is also the missing option to actually mark his post as solution.
Cheers 🙂
