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Ryan Steele's avatar
Ryan Steele
Bronze Contributor
May 29, 2020
Solved

Error when trying to access private messages

Is anyone else getting an error message like the one below when they try to access their private messages from https://techcommunity.microsoft.com/t5/notes/privatenotespage? The badge on the envelope...
  • Ryan Steele's avatar
    Ryan Steele
    Jul 03, 2020

    Allen The issue appears to have been resolved. Thanks for your assistance!

Allen's avatar
Allen
Icon for Community Manager rankCommunity Manager
Jun 01, 2020

Ryan Steele 

 

Thanks we have seen this as well, to help us confirm which of two issues we are currently tracking this error relates to, could you confirm if you have an IPv6 Connection?

 

If you are not sure then go to a website like test-ipv6.com and it will run some simple connectivity tests one of them will tell you if you have a valid IPv6 Address. DO NOT POST IT HERE!

Ryan Steele's avatar
Ryan Steele
Bronze Contributor
Jun 05, 2020

Hi Allen, any update on this? Anything further you need from me? Thanks!

  • Ryan Steele's avatar
    Ryan Steele
    Bronze Contributor
    Jun 16, 2020

    I see from a reply to this post that "they are working on it". It would have been nice to have a reply to my email to techcommunity@microsoft.com or from Allen but hey, I guess you can't have everything.

    • Allen's avatar
      Allen
      Icon for Community Manager rankCommunity Manager
      Jun 16, 2020

      Ryan Steele 

       

      Per my email, sorry I missed your original email to our Inbox.

       

      I will share an update as soon as one is available.

       

      Allen

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