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mickey1's avatar
mickey1
Copper Contributor
Apr 04, 2026

email outlook

hi have deleted space in my one drive as it said I cant send or receive emails now I have enough space I still cant send or receive ?.

1 Reply

  • hi mickey1​ If you’ve already freed up space in your OneDrive, it can sometimes take a little while for the storage update to reflect across your account. This delay can still block sending or receiving emails temporarily.

    You can try the following:

    • Sign out of your Outlook account and sign back in
    • Clear your browser cache or restart the Outlook app
    • Check your storage status again to confirm it’s below the limit
    • Wait a few hours, as the system sometimes takes time to sync

    If the issue still continues after that, it might be worth checking if your mailbox itself (not just OneDrive) was over quota, or contacting Microsoft support for further help.