Forum Discussion
Displaying unread messages
How do we just view the unread messages? Every channel seems to show all of the messages, and i don't need to see the ones I have already read.
Allen
Community Manager
Community ManagerIt only shows you the number of unread messages in the collections you have already loaded.
i.e. if you open the page and then click unread you will only get the unread 'newest' messages. If you then click on the other filter the collection will grow and so will potentially the 'unread' messages. If there is no 'Show more messages' button or it inactive its because in the collect you have loaded thus far there are not more than 5 unread messages.
I appreciate that's a bit of a fudge but the underlying platform doesn't allow us to just show you all of your unread messages (I have an idea with Lithium to implement it but until they do...) so we have tried to make something that will work, even if its not perfect.
i.e. if you open the page and then click unread you will only get the unread 'newest' messages. If you then click on the other filter the collection will grow and so will potentially the 'unread' messages. If there is no 'Show more messages' button or it inactive its because in the collect you have loaded thus far there are not more than 5 unread messages.
I appreciate that's a bit of a fudge but the underlying platform doesn't allow us to just show you all of your unread messages (I have an idea with Lithium to implement it but until they do...) so we have tried to make something that will work, even if its not perfect.
Oh, I see, thank you. These are separate.
But it works only first time, I scrolled Newest, click Unread, opened unread conversations in new tabs, refreshed tab with community, again on Newest, see some unread
clicked on Unread filter - nothing