Forum Discussion

Dean_Gross's avatar
Dean_Gross
Silver Contributor
Jul 16, 2016

Displaying unread messages

How do we just view the unread messages? Every channel seems to show all of the messages, and i don't need to see the ones I have already read.
Allen's avatar
Allen
Icon for Community Manager rankCommunity Manager
Jan 07, 2019

Hi all,

 

We have just pushed out a beta version of an 'unread' filter to the homepage of the community. Go test it out and let me know what you think about it.

 

The reason it's in beta is the platform doesn't support 'unread' out of the box and so we have tried to build something that works for most members.

 

When you click 'Unread' after just loading the page you will see all 'unread' in the 'Newest' collection if you want to see the 'unread' of the 'Expert' or 'Unanswered' collection then you will need to first click the collection you want to see 'unread' for and then click 'unread'.

 

So to see unread of 'unanswered' posts you would need to:

 

  1. Go to the homepage
  2. Select Unanswered
  3. Select Unread

 

Let me know what you think and if this helps then we will roll it out to the filters at the product level and each of the conversation spaces. 

Forrest_H's avatar
Forrest_H
Iron Contributor
Jan 07, 2019

Now if I could figure out a way to flag all of the ones I just read to not show up again like you can on each of the Parent Communities? Spaces? Topics?.

I spent about 20 minutes click the Show More and it never ended.  I have only been absent from the Community for about 3 weeks over the Holiday break.  I can't imagine it would have been that busy here.

Resources