Forum Discussion

darrellaas's avatar
Jul 20, 2016

Discussing the vision, plans and improvements for this new Office 365 Network.

MichaelHolste kindly agreed to more openly discuss the vision, plans and improvements coming for this new Office 365 Network. I'm sure AnnaChu and the rest of her team will pitch in. There has been many reactions, reviews and critiques written and discussed since the launch of the Preview of this network. Remember that it is a Preview and it's our opportunity as a community to shape this network into what we want and keep the conversation going. 

So, Mike, Anna and team. What can you share of the vision and future plans for this network, that will help members transition from Yammer to here and grow it? 

  • Will there be a mobile app and when is it likely to be released?
  • What are current and future features of the platform that will help create community? Following, collaborative groups, co-authoring spaces, a feed for all conversations and people I follow...
  • ...What would you ask the Office 365 Network team about it's future and vision?

I realise there is an Ideas forum here and keep posting your ideas. But do ask your questions on this thread too about the future of this network. It helps to keep the conversation together.

  • Thanks for kicking this off. I'll share what I can at the moment and please remember that we have many things in the works. Also, thank you for highlighting that this is in Preview, so many things are subject to change. We wanted our community with us on this journey, and the nearly all of the feedback we've received has (in some way or another) been incorporated into our issues logs, immediate fixes, ongoing fixes, and long-term planning. Many of these features also help bring in even more internal PMMs and Engineering, which will make the network a more valuable place for everyone.

     

    Please keep in mind: This thread is to discuss our plans and improvements for this community on this network. We'll try to share as much as we can. Let's stay positive if possible.

     

    - Will there be a mobile app? As @Jeff Medford noted on the announcement thread on the old site, we are developing a responsive mobile web experience. We are looking at the need for an app, but don't have anything solid to share right now. 

     

    -What are current and future features of the platform that will help create community? Following, collaborative groups, co-authoring spaces, a feed for all conversations and people I follow.. Too much to mention everything, but I will make note of some big ones. 

     

    1. As you can see, I am already using a neat feature here that improves readibility, emphasis and ultimately accuracy of information exchange. Rich text editor! We can embed videos, use bold + italics, <insert code> and even add spoilers. While tangentially related to community, I did want to call this out.

     

     2. Scale. As many of you know, this community helps us scale and helps us reach the many, many folks who are in the Office 365 Community but not the Office 365 Network. 

     

     3. Discussion styles. We have numerous ways to have conversations here. Including blogs, boards, idea exchanges (vote on it!), contests. We can pick the right medium for the right time. 

     

     4. Permissioning. I may have just created that verb. We can set a large number of permissions for the styles in no. 3 so that the right folks can see the right information. We can pin, read-only, set as private, stage things, open things and lock posts. While this has obvious community management benefits, it also helps us find, surface, and promote solutions and discussions, which helps us all. 

     

    5. Search. Try it. The search is powerful and will help new members and unathenticated members discover what they are looking for. If content is king, this is the red carpet. We also have analytics relating to search results (and when no results are shown). This helps us fill gaps in content, documentation, and product needs.

     

    6. Community structure. This helps EVERYONE navigate the network. By having a structure of nested groups, our community now has clearer paths to information and subcommunities. Please note: we are currently working on this structure to surface more information (like the nav menu links) and reduce scrolling, clicks, etc. Please be patient here. 

     

    (Coming Soon).

    UserVoice Integration. An integrated way to share your ideas and feedback, all within this community experience. This also means there will be a whole lot more MS engineers patrolling these waters.

     

    UI Improvements. Improving the functionality, look and feel. We’re hearing this feedback loud and clear. We don’t want to hold the release of Preview until the details were hammered out. You’ll see changes every day. Some big, some small.

     

    Events. Have a User Group meeting or other industry-related event you’d like to promote? We’re building an events area and process to help you highlight your events.

     

    Ignite. Big things here. Stay tuned!

     

    Thanks for reading and I am excited for the things to come! There are TONS of other features to make note of, and I'll do my best to respond to as many people as possible, but now we need to get back to work building and improving this network. 

     

    -Mike (Community Team) 

  • I understand that vision is "community + scale." But vision is more than that, for those of us trying to gauge whether this site offers us both means and motive to try to rebuild or freshly build communities we've relied on.

     

    If you're truly going to trim sails out here, make significant vs. incremental changes in direction, please say so. Nobody enjoys me being negative, particularly me; and yet I don't hope for the hell of it; I need reasons.

     

    It may feel awkward for your team to be transparent in acknowledging areas of functionality that aren't great, that won't change soon... that's required for trust. Otherwise I'll feel stuck reading between the lines, and you won't like my conclusions any better than I will! :smileyhappy:

    • The current Office 365 Network on Yammer fostered a new openess between Microsoft and it's customers using the Office 365 platform. It gave us access to Product Group personalities so we could ask questions and discuss the vision of products and features. 

      Sometimes the openess meant being transparent about when things failed or didn't turn out as expected. The community appreciated that openess and continued to contribute useful feedback. 

      That is the new Microsoft spirit. I hope that this platform can continue to offer the same openess and accessibility to the people and inner workings of Microsoft, where it's not commercially sensitive. 

  • MichaelHolste (note: typed @Holste to find you)... what are your plans to enable blogging here? As I think about ways to bring over my content in search-friendly format, I wanted to consider the blog option... But all the clicking I could do here didn't bring up any option to create one.

     

    (Editing because my displayed post didn't seem to show that the @mention was successful... But now this edit option seems to indicate that it was... I am just finishing this cup of coffee, but it's not helping me figure this out.)

    • MichaelHolste's avatar
      MichaelHolste
      Icon for Microsoft rankMicrosoft

       

      At the moment, we are limiting the blogging feature here to our product teams and engineering.

       

      Note on @mentioning ... in 'Quick Reply" you need to type the name. The link will still work and send a notification, but it doesn't search for a user like it does in the 'full' reply. 

      • Deleted's avatar
        Deleted

        What's with the blogging restriction? The reason I'm interested is that I don't see any way to create content in a way that parallels Yammer "Notes" functionality. I'd hoped something in blogs might offer a way to centralize/stream some of the content I'd want to bring over. Similarly, I haven't found anything that parallel's Yammer's view of a user's files / notes, rather than simply an overview of all the conversations.

         

        Is blogging functionality still in config stage? I mean, if we created junk blogs, you could delete them, right?

         

        Or are you thinking you won't open blogs to anyone other than Microsoft, long-term?

         

        I'm still at a loss as to how to format content to bring it over other than vanilla posts, and the clock is ticking, hence my active exploration on this. 

  • Thanks for kicking this off. I'll share what I can at the moment and please remember that we have many things in the works. Also, thank you for highlighting that this is in Preview, so many things are subject to change. We wanted our community with us on this journey, and the nearly all of the feedback we've received has (in some way or another) been incorporated into our issues logs, immediate fixes, ongoing fixes, and long-term planning. Many of these features also help bring in even more internal PMMs and Engineering, which will make the network a more valuable place for everyone.

     

    Please keep in mind: This thread is to discuss our plans and improvements for this community on this network. We'll try to share as much as we can. Let's stay positive if possible.

     

    - Will there be a mobile app? As @Jeff Medford noted on the announcement thread on the old site, we are developing a responsive mobile web experience. We are looking at the need for an app, but don't have anything solid to share right now. 

     

    -What are current and future features of the platform that will help create community? Following, collaborative groups, co-authoring spaces, a feed for all conversations and people I follow.. Too much to mention everything, but I will make note of some big ones. 

     

    1. As you can see, I am already using a neat feature here that improves readibility, emphasis and ultimately accuracy of information exchange. Rich text editor! We can embed videos, use bold + italics, <insert code> and even add spoilers. While tangentially related to community, I did want to call this out.

     

     2. Scale. As many of you know, this community helps us scale and helps us reach the many, many folks who are in the Office 365 Community but not the Office 365 Network. 

     

     3. Discussion styles. We have numerous ways to have conversations here. Including blogs, boards, idea exchanges (vote on it!), contests. We can pick the right medium for the right time. 

     

     4. Permissioning. I may have just created that verb. We can set a large number of permissions for the styles in no. 3 so that the right folks can see the right information. We can pin, read-only, set as private, stage things, open things and lock posts. While this has obvious community management benefits, it also helps us find, surface, and promote solutions and discussions, which helps us all. 

     

    5. Search. Try it. The search is powerful and will help new members and unathenticated members discover what they are looking for. If content is king, this is the red carpet. We also have analytics relating to search results (and when no results are shown). This helps us fill gaps in content, documentation, and product needs.

     

    6. Community structure. This helps EVERYONE navigate the network. By having a structure of nested groups, our community now has clearer paths to information and subcommunities. Please note: we are currently working on this structure to surface more information (like the nav menu links) and reduce scrolling, clicks, etc. Please be patient here. 

     

    (Coming Soon).

    UserVoice Integration. An integrated way to share your ideas and feedback, all within this community experience. This also means there will be a whole lot more MS engineers patrolling these waters.

     

    UI Improvements. Improving the functionality, look and feel. We’re hearing this feedback loud and clear. We don’t want to hold the release of Preview until the details were hammered out. You’ll see changes every day. Some big, some small.

     

    Events. Have a User Group meeting or other industry-related event you’d like to promote? We’re building an events area and process to help you highlight your events.

     

    Ignite. Big things here. Stay tuned!

     

    Thanks for reading and I am excited for the things to come! There are TONS of other features to make note of, and I'll do my best to respond to as many people as possible, but now we need to get back to work building and improving this network. 

     

    -Mike (Community Team) 

    • Brent Ellis's avatar
      Brent Ellis
      Silver Contributor
      Disappointed at the focus on mobile web. Biggest impediment to making this place a community rather than just a reference (in what I would describe pretty overwhelming feedback)

      I'm curious, for transparency sake, how much of that revolves around microsoft doesn't own the lithium platform and the platform doesn't support mobile apps or 3rd party tools (like tapatalk), so microsoft can't really custom develop it?

      Some Google searches indicate lithium focus on mobile web only, so seems like microsoft just HAS to follow suit

      It's gonna be alot easier to just accept it if it is a truly technical limitation, and not a choice to just ignore it
    • darrellaas's avatar
      darrellaas
      MVP
      Thank you Mike for starting to lay out the future of the network so we can give feedback. One successful way the Yammer network encouraged interaction was use of the app and notifications. It was easy to receive, visit the conversation and respond. Most importantly, you had the mechanism to join an almost live conversation.
      Email notifications with full content, that can be replied to meant someone on the move who didn't have the app could participate easily.

      What is planned for this new network in regards to notifications that drive conversation? Will the email notifications be reply-able?
      Is your team ready to share more about whether or not there will be an app?
    • RobOK's avatar
      RobOK
      Bronze Contributor

      I posted this in the Yammer area, not knowing this existed:

       

      As a role model for a highly usable, high volume, I suggest Digital Photography Review (DPreview.com). See https://www.dpreview.com/forums/1021 as an example.  Usability features I like:

      • Condensed listings (very little wasted space vertically)
      • Threaded listing vs Flat display of posts (easiliy toggled)
      • Last post date/time in thread list, Up votes displayed in thread view, 
      • Dark and Light themes
      • Strong profiles, tagging, Private Messaging
      • Clear replying and easy quoting
      • alerts on threads
      • blocking users
      • strong moderation of clearly defined communities

      I know there is no point in talking about the Yammer community going away, so I hope providing examples of good forums and identifying the usability features, you will get some good ideas.  Not sure why I am posting this in the Yammer forum, but there is no "meta" discussion area.

       

      I think the O365 Network (Yammer) has/had a lot of power users. I think a key is going to make a community that works for both the newbies and power users. I think DPreview does that well.

       

      Good luck with this, I hope for some fast evolution!!

      Rob.

  • Henry Pei's avatar
    Henry Pei
    Brass Contributor

    My main gripe about this new site is this 'mobile look' . It may be 'touch friendly' but elements are so large and spaced out that it just feels uncomfortable to use on my desktop.

  • Brian Mather's avatar
    Brian Mather
    Brass Contributor
    Under 3. Discussion styles it would be great to see "Announcements" from Microsoft :)
      • Deleted's avatar
        Deleted

        Though Henry Pei's note above about the spacing of elements remains valid yet today. Just sayin' as I dig through my closet for that carpal tunnel brace. Never did get used to using "Page Down" just to read the next reply on a thread.

  • OK we'll look into why it's showing for you and not for me.