Forum Discussion
Community Hubs page frequently blank
Hi,
It seems like half of the time I click on the "Community Hubs" link in the navigation bar, the page comes up blank. Is someone looking into this?
7 Replies
I'm still having this problem as well, but I did find that if I refresh the page 4 times, they all show up. Which is ridicules. Should NOT have to do that......... Pls Fix!!!!!!
Dennis5mile
Delete the browser cookies for this site. Click the padlock in front of the URL at the top of this page > Cookies and site data > Cookies (.... in use). Select techcommunity .microsoft .com > click Remove > Done. Now try the Community Hubs tab.
Hi Craig,
I realize you are trying to be helpful, but some of us want to hold the trillion-dollar technology company who operates this site accountable for their shortcomings, and offering up these kinds of workarounds is counterproductive to this effort.
Let's be clear — a user should never be expected to have to "clear their cookies" or "restart their computer" or perform any other kind of technology rain dance just to accomplish the task they have set out to perform. Any condition that requires this type of activity is a failure, and the institutions that create these conditions owe a duty to their customers to investigate and fix every single one of them.
Hopefully, someday we won't need to do workarounds.
I'm getting the samething..... blank
Dennis5mile
Given that it's been over a week and nobody from Microsoft has replied, I think it's safe to assume that the answer is: no, nobody is looking into this.
- Allen
Community Manager
Thank you for your post, sorry no one has got back to you, the straight answer is that the community is run by a small handful of individuals and we split our time as best we can and that - unfortunately - means in this instance your post has been missed.
Please accept my apologies and it is not good enough.
The answer to your question though is no, we are not tracking any issues with loading the community directory page. The suggestion given by Craig Long is a valid one though, it often resolves problems like this.
If you continue to have the issue please do drop me a DM and I will get back to you on next steps.Allen-
