Forum Discussion
Cant install ElGato Studio
hi rxmigio check below
This issue happens when Microsoft.VCLibs.140.00.UWPDesktop (the Visual C++ UWP Desktop Runtime) is missing, corrupted, or cannot be installed through the Microsoft Store. Elgato Studio depends on this package, so the installation fails.
Below are several reliable fixes you can try.
1.Install the required VC runtime manually (most common fix)
Download the missing runtime directly from Microsoft:
Microsoft.VCLibs.140.00.UWPDesktop
✔ 64-bit:
https://aka.ms/Microsoft.VCLibs.x64.14.00.Desktop.appx
✔ 32-bit:
https://aka.ms/Microsoft.VCLibs.x86.14.00.Desktop.appx
After downloading:
Right-click the file → Install
Restart your PC
Try installing Elgato Studio again
2.Reset the Microsoft Store
Sometimes the Store fails to install frameworks.
Option A — Simple reset
Press Win + R
Type: wsreset -i
Press Enter
Try installing again
Option B — Repair/Reset
Settings → Apps → Installed apps
Microsoft Store → Advanced options
Click Repair
If still not working → click Reset
3.Install the Visual C++ Redistributables
Elgato products rely on these packages.
Download and install all of these:
https://aka.ms/vs/17/release/vc_redist.x64.exe
https://aka.ms/vs/17/release/vc_redist.x86.exe
Restart your computer afterwards.
4.Re-register all Microsoft Store packages
If the framework is corrupted, re-registering often helps.
Open PowerShell as administrator and run:
Get-AppxPackage -allusers Microsoft.VCLibs* | Remove-AppxPackage -AllUsers
Get-AppxPackage -allusers Microsoft.WindowsStore | Reset-AppxPackage
Then install the VC runtime again using the links above.
5.Make sure Windows is fully updated
The VCLibs package requires a minimum Windows version.
Settings → Windows Update
Click Check for updates
Install everything, including “Microsoft Store updates”