Cant install ElGato Studio

Question

unable to downlaod the latest framworkperformed clean boot&nbsp;Hello! I contacted Windows support, but they couldn't help me. The guy tried to help me download Elgato Studio, but he still wouldn't let me because it needs: Microsoft.VCLibs.140.00.UWPDesktop. The above are the steps he took.&nbsp;

surya_narayana · Answer

hi rxmigio​ check below&nbsp;This issue happens when Microsoft.VCLibs.140.00.UWPDesktop (the Visual C++ UWP Desktop Runtime) is missing, corrupted, or cannot be installed through the Microsoft Store. Elgato Studio depends on this package, so the installation fails.&nbsp;Below are several reliable fixes you can try.1.Install the required VC runtime manually (most common fix)Download the missing runtime directly from Microsoft:Microsoft.VCLibs.140.00.UWPDesktop✔ 64-bit:https://aka.ms/Microsoft.VCLibs.x64.14.00.Desktop.appx✔ 32-bit:https://aka.ms/Microsoft.VCLibs.x86.14.00.Desktop.appxAfter downloading:Right-click the file → InstallRestart your PCTry installing Elgato Studio again2.Reset the Microsoft StoreSometimes the Store fails to install frameworks.Option A — Simple resetPress Win + RType: wsreset -iPress EnterTry installing againOption B — Repair/ResetSettings → Apps → Installed apps&nbsp;Microsoft Store → Advanced optionsClick RepairIf still not working → click Reset&nbsp;3.Install the Visual C++ RedistributablesElgato products rely on these packages.Download and install all of these:https://aka.ms/vs/17/release/vc_redist.x64.exehttps://aka.ms/vs/17/release/vc_redist.x86.exeRestart your computer afterwards.&nbsp;&nbsp;&nbsp;