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Asking For Help Through Private Messages
Hi all, From time to time I receive a private message from someone asking me for help. I was answering their questions, but recently I don't! And I send them a message like this: Hi, ...
Absolutely, we much prefer to keep these conversations public so they can help as many users as possible. It shouldn't feel like your participation is just offering one-on-one advice or individualized tech support.
Haytham,
it didn't happen to me here but in other communities. And I give a similar answer.
The helpers in the communities give some of their spare time to help others for free. But they decide what problems to solve and how much time to invest.
Thank you!
Actually, I forgot to mention something important!
Posting the problem in the community could help other people that have the same or similar issue.