Error to implement recaptcha v2 in Customer Insights - Journeys

Hello FJHF1998​, it seems that reCAPTCHA is enabled at environment level.

When you turn on a custom reCAPTCHA v2 for one form, the platform expects a valid reCAPTCHA token on every form submission. So other forms that don’t send g-recaptcha-response start failing with "reCAPTCHA validation failed", even if you later remove it from a single form.

You should fixing the proble with one of this options:

• Fully disable reCAPTCHA globally in Form settings, then republish the affected forms/pages, and retest with a hard refresh/incognito.
• If you want reCAPTCHA, add it to all embedded forms so every submit includes a valid token.
  In short: it's not per-form; it's a global toggle, so either switch it off everywhere or implement it everywhere.

Let us know if it runs fine.