Forum Discussion
Copilot- Tips, Tricks and Lessons Learned from Customers
First off, let me say Copilot is a game changer. It has really helped me to focus on tasks that leverage my skillsets and reduce time consuming or repetitive tasks. As I continue to help customer...
Nothing new. Common concern for many customers when considering new tools: If time is money, then how much time is my Copilot investment saving?
I usually answer this question saying it is key to focus on relevant use cases for teams. For example, I know a comm team it used to take them up to 2 weeks to translate press releases into several languages. They started to use AI for the translation services. Nowadays they translate the press releases in a couple of hours, not days, not weeks, just few hours.
How do you answer that question to your customers?
I usually answer this question saying it is key to focus on relevant use cases for teams. For example, I know a comm team it used to take them up to 2 weeks to translate press releases into several languages. They started to use AI for the translation services. Nowadays they translate the press releases in a couple of hours, not days, not weeks, just few hours.
How do you answer that question to your customers?
I might add
- SMB clients wanting to delay because they are too busy (and don't quite understand how CP could help)
- SMBs wanting to start too small (can I get 1 license, by the busiest, disorganized person
- SMBs confused between the branding of CP Chat, vs CP 365 vs CP Studio
- SMBs delaying due to security concerns and lack of interest in cleanup OR Sharepoint bypass
- SMBs not understanding importance of adoption practices
- SMBs limited engagement of Teams, Sharepoint, understanding of data repositories, apps
- SMB clients wanting to delay because they are too busy (and don't quite understand how CP could help)
- SMBs wanting to start too small (can I get 1 license, by the busiest, disorganized person
- SMBs confused between the branding of CP Chat, vs CP 365 vs CP Studio
- SMBs delaying due to security concerns and lack of interest in cleanup OR Sharepoint bypass
- SMBs not understanding importance of adoption practices
- SMBs limited engagement of Teams, Sharepoint, understanding of data repositories, apps