Forum Discussion

mdsarwath's avatar
mdsarwath
Copper Contributor
Mar 05, 2026

Add Custom Attributes to Contact List and User Accounts in office 365 Admin

I would like add custom attributes to the contact list as well as to user accounts during the creation process. The required attributes are as follows: Business Unit Department Sub-Department  Lo...
Hellen-Charless's avatar
Hellen-Charless
Iron Contributor
Jun 28, 2026

At this time, Zoom does not support adding completely custom fields to the user creation form or the contact list.

However, depending on your Zoom plan and account configuration, you may be able to use existing profile fields or manage additional user information through integrations such as SCIM or your identity provider (e.g., Microsoft Entra ID or Okta) if your organization syncs users from a directory service.

If you specifically need fields like:

  • Business Unit
  • Department
  • Sub-Department
  • Location Manager

to appear in the Zoom user creation form and contact list, this functionality is not currently available as a native feature.

I recommend submitting this as a feature request through the Zoom Community or the Feedback option in the Zoom desktop app. Many organizations would benefit from the ability to define custom user attributes and display them in the contact directory.