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Chris Laycock's avatar
Chris Laycock
Iron Contributor
Feb 01, 2018

Class Notebooks can not be created in Teams for Edu

Hi. We have noticed over the last 96 hours or so that Class Notebooks are not creating  Teams for Edu.

The error received is "We had a problem with setting up your Class Notebook. Try again in a moment."

 

You try again... it reports that it already exists.... you Refresh and it's back to the Crteate Wizard.

 

Has anyone else experienced this?  Australian Tenant.  Thanks...C

7 Replies

  • Hi there 

    Also in NZ, I had this issue yesterday and today and suddenly a pop up appeared asking me to install the class notebook extension for One Note which I did. Now is working: class notebook is showing. 

    Best, Margarita

    • Andrew Carreiro's avatar
      Andrew Carreiro
      Copper Contributor

      I had this problem all day long. I just tried again and the problem has resolved, at least it has for me. Try it again.

       

      Andy

      Ontario, Canada

      • Chris Laycock's avatar
        Chris Laycock
        Iron Contributor

        Hi All.  My Team have advised me that is is now working here as well.

  • Gareth Rose's avatar
    Gareth Rose
    Copper Contributor

    Hi

     

    Yes we are getting this also in the UK

     

    Very annoying, glad to know its global tho and not jus tour tenancy!

     

     

    • Chris Laycock's avatar
      Chris Laycock
      Iron Contributor

      Hi All.  If you are experiencing this, can you please log support tickets.

      I've just been on the phone to Shanghai Support..... they don't believe me!!

  • Hi Chris- yes, we're experiencing this in New Zealand. Very frustrating as we've rolled out Teams this year to the whole school. We've also noticed that as students are shifted around in our database (KAMAR) as inevitably happens at the start of the year, they aren't moving around the Teams (as they should with SDS).

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