Forum Discussion
Microsoft5 Questions & Answers about Viva Goals
JennaButler thanks for the insights. I’d be interested to hear what the change process was like moving from multiple PM tools to Goals. How’d you get everyone on board with the move? Did you replaced the existing tools or are they integrated with Goals?
MicrosoftHelloBenTeoh thanks for the thoughtful question! For us, it's been a slow journey. We started with understanding all the different tools people used and how they used them. We then got one part of the org (about 1/5th) to start using Viva Goals and really held their hands through the whole process. We are working closely with each team to help them get onboard. We ask for their feedback, do surveys, etc, to understand the best path to move onto this tool. Once they have been on for one or two OKR cycles, we plan to replicate what worked with them to the rest of the org. So we are still a work in progress, but we are doing it slowly, with lots of feedback and data gathering along the way.
JennaButler thanks. Sounds like a great process.
How did you find the process of teaching people to write OKRs? What sort of challenges did you face there?
- JennaButlerThe biggest issue was people wanting to get it perfect instead of just diving in and getting started. The OKR process is designed to take a few cycles to get right, but you need to get started to improve. We had folks wanting to get a lot figured out upfront that was easier to tackle once we got going. Another challenge was working between teams, and helping teams with OKRs that spread across teams or that had different styles than other teams. The Viva Goals team would help us in those situations. The use of the tag a team feature in Viva Goals really helped, as did the explorer view.
