Forum Discussion
Problems accessing Tiered Azure Files using MacOS 14.3.x (Sonoma)
Has anyone else having any issues with accessing files that have been tiered by an Azure Storage Sync enabled server? We have a handful of Macs, not enough to test this with fully, but the ones running Mac OS 13.x or earlier have no issues, but clients running 14.3.1 do. Now I have no idea if this started prior to this last update like in 14.0, but the troubled hosts are on 14.3.1 now.
They can access the share with no issue, they can access files that are not tiered without issue, they can even access small, tiered files, like just a couple hundred MB, but if you try to access a file around a 1GB or larger you just get an error. To make it even more odd, you can use the duplicate function on the file while tiered, it will duplicate the file in the existing location and once done both files are accessible, both the original and the new duplicate.
Not looking for a solution per se, just looking for corroboration... that this issue does exist and I'm not crazy or that I have to go rip apart a working infrastructure... all because a trillion-dollar company needs to save face by not publishing a known issue document when they push OS updates without testing.
Thanks in advance!
9 Replies
- Hello together,
do you have updates for it? I have the same problem with MacOS 14.5 and older versions.
I can't use the workaround to open it with programs because my files are to big. I have to copy them locally, work on it and upload them. We are using the macs only for image and video work.
With windows devices there are no problems with azure file sync.
At the same time I try the microsoft support.
Thank you in advice!Any updates on this issue? Thanks!Punisher92
we are using are workaround over windows terminalservers. No solutions for it. Even with external support.
The Mac is using a windows terminalserver and the local mac hard disc is visiable as local device in the terminalserver. So the user can copy from windows to windows and over the terminalserver App to the mac... Its not great but it works...
Kidd_Ip Sorry for the late reply, but there really isn't anything helpful. If we open a video file we get:
If we try to copy the file to the local desktop we get something like this:
No errors in the File Server logs for AFS or Dedup, nothing that says this is server side. All clients not running that version don't seem to have any issue. Most of our fleet is running Windows 10/11.- Yep the same thing we get, The current work around is opening the file within a program which seems to work, for example opening up a video via iT,unes etc works.
