Forum Discussion
MarkT76
Mar 18, 2025Copper Contributor
Teams chat retention policy
Hi. I am testing Teams chat retention policies before deploying to live tenant. The aim of the policy is to delete Teams 1:1 chat messages after a certain period of time. For testing I have it set to...
nikkichapple
Mar 24, 2025MVP
Teams chat messages use an Azure service to display the messages to users. In addition, compliance copies of Teams chats and private channel messages are retained in a hidden folder of each user's mailbox. So for user A, when the chat meets the deletion threshold, the background process will trigger a process to delete of the message in the Azure storage. Therefore, this message is removed from all the end user's chat messages. However, the compliance copies of the messages stored in each user's mailbox is retained subject to their retention policies. This data can be searched for via eDiscovery and Content Search