Forum Discussion
Purview Message Encryption - Broken Icon
The lock image url referenced in the "has sent you a protected message" email is invalid. Image source: https://outlook.office365.com/Encryption/lock.png I can confirm this was last working on ...
I can confirm. This has been fixed now.
https://outlook.office365.com/Encryption/lock.png
Not for me and above is the link that is embedded in the html of the email.
Same issue here. Just opened up a ticket with MS support. Let's see how quickly they can fix what should be a slam dunk / something that really should never 'break'.
Feel free to reference case #2503070040006005
I do not believe it was tenant specific. Is it working for you with messages to Gmail? After additional testing it looks likes https://outlook.office365.com/Encryption/lock.png is intended to 404 but if it comes from the embedded link it works: https://ci3.googleusercontent[.]com/meips/<long string>=s0-d-e1-ft#https://outlook.office365.com/Encryption/lock.png
I wonder if it's something that needs to be addressed per mail provider? Seems odd to me.
