Forum Discussion
PURVIEW | Sensitivity labels absent from the Office 365 suite
Hello we're having trouble setting up sensitivity labels in Microsoft Office Desktop 365.
With our Microsoft Unified support we opened an incident ref
(Purview Can not apply sensitivity label/Ticket#2401221420002405 Date opened 1/22/2024, 3:13:17 PM) but the Microsoft support teams haven't answered us for 8 days !
all is explained here https://unifiedit.wordpress.com/2024/01/23/purview-les-etiquettes-de-sensibilite-absentes-dans-la-suite-office-365/
To sum up, the sensitivity labels are present for the same user in Office Online but not in the Desktop part.
Any ideas?
Thanks for your help
Regards
2 Replies
- miller34mike
Microsoft
Have you gone through the information in the below link to see if these scenarios may be your issue?
Sensitivity labels are missing - Microsoft 365 | Microsoft Learn
- The root cause was GPOs 😉 thanks for your time