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PatrikHansson's avatar
PatrikHansson
Brass Contributor
Nov 20, 2020

Upgrade monitor is Unsupported

Noticing that a lot of VMs have upgrades for Azure Monitor, but they are then listed as Unsupported. Can't see why though, anyone know where I can find information      
azure monitor
Raaert's avatar
Raaert
Brass Contributor
Nov 23, 2020

PatrikHansson 

 

I am having the same issue on several VMs, i would guess they have forgotten to write the pre-requisite that it needs to be "gen 1" VMs.. as i can enable on gen1 but not on gen2 VMs.

  • vitalyF's avatar
    vitalyF
    Icon for Microsoft rankMicrosoft
    Nov 23, 2020

    Raaert , what are you referring to specifically when you say "gen1 VMs" vs. "gen2 VMs". There is no limitation on Guest VM Health *itself* around VM generation, actually, but UI may be doing additional checks...

    • vitalyF's avatar
      vitalyF
      Icon for Microsoft rankMicrosoft
      Nov 25, 2020

      Raaert , I did some digging and I think you're referring to "gen1" or "gen2" images of Windows Datacenter OS. At this point upgrade UX erroneously blocks upgrade for VMs with images not on "known good" list. That list includes gen1 but not gen2 OS image. We're working to do two things on the upgrade UX:

       

      a/ Update "known good" list to the latest (that one will include gen2 OS images

      b/ Fix upgrade UX to allow to proceed in case VM image isn't on known good image list.

       

      In the meantime, upgrade can be accomplished using ARM templates as described here: https://docs.microsoft.com/en-us/azure/azure-monitor/insights/vminsights-health-enable?tabs=powershell

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