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Ashok42's avatar
Ashok42
Copper Contributor
Apr 20, 2020

Perf data for linux VMs is not showing up in LA workspace

Hello Experts,

Need assistance !!!

We have created a new LA workspce and onboarded agents. But Perf data is not being ingested for linux agents even after enabling the counters from advanced settings in LA console though agents looks healthy and recieving heartbeat data !!!!

Thanks in Adavance.

 

    • Ashok42's avatar
      Ashok42
      Copper Contributor

      hspinto 

      Yes linux counters were enabled in LA workspace.

       

      Tried the troubleshooting steps as well.

      Point to note is, none of the linux agent data hasn't been ingested so far since the initial set of the environment except heartbeat data.

      Does perf data need a seperate set of firewalls to be opened?

      • hspinto's avatar
        hspinto
        Icon for Microsoft rankMicrosoft

        Ashok42 

         

        All data coming from the agent to LA goes through HTTPS (port 443). It must not be a communications issue, but rather an agent setup issue. Is the OS distribution supported (see list here)? Have you tried re-onboarding the agent? You can also try other troubleshooting steps here.

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