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Martin Lamb's avatar
Martin Lamb
Copper Contributor
Jan 15, 2018

OMS Gateway Errors in Event Log

Hi,    I am regularly seeing the following error in the OMS Gateway Event Log:   2018-01-15 10:34:00 [34] ERROR GatewayServer - Error in worker thread System.IO.IOException: Unable to read d...
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Noa Kuperberg's avatar
Noa Kuperberg
Icon for Microsoft rankMicrosoft
Jan 22, 2018

Hi Martin.

I've been able to collect some information on the errors.

The first error could indicate the message attempted to be sent is too large. There is a limit on the POST body size the workflow on the non communicating agents are probably exceeding that.

The second warning happens when there are connectivity issues and we are queuing the data and retrying till we send it. 

put together, I would assume data has accumulated on some agents due to connectivity issues, and perhaps had reach a size limit.

 

Has the issue been resolved yet?

  • Martin Lamb's avatar
    Martin Lamb
    Copper Contributor
    Jan 22, 2018

    Hi Noa, many thanks for the reply. We still have the issues and I have a case open with support for it. I will update this thread when I get further news

    • vitordias's avatar
      vitordias
      Copper Contributor
      Jan 21, 2020

      Martin Lambdid you solved this? I'm facing the exact same problem now... 2 years later...

      • Martin Lamb's avatar
        Martin Lamb
        Copper Contributor
        Jan 21, 2020

        vitordias no we didn't solve it but in the end we removed the OS gateways as all servers were migrated to azure. we then controlled the traffic using NSG's

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