Forum Discussion

Brass Contributor

Mar 17, 2020

Monitoring agent in limbo

Hi I'm having trouble connecting an Azure VM to a new Log Analytics Workspace. It's in error state and i if i try and disconnect it just starts disconnecting but never ends. Extension status fo...

agents

azure monitor

CliveWatson

Silver Contributor

Mar 17, 2020

PatrikHansson

Is it a supported OS? https://docs.microsoft.com/en-us/azure/azure-monitor/platform/log-analytics-agent

Have you followed the Extension guides for Windows?

https://docs.microsoft.com/en-us/azure/virtual-machines/extensions/oms-windows?toc=%2Fazure%2Fazure-monitor%2Ftoc.json

or Linux https://docs.microsoft.com/en-us/azure/virtual-machines/extensions/oms-linux?toc=%2Fazure%2Fazure-monitor%2Ftoc.json

and https://docs.microsoft.com/en-us/azure/azure-monitor/platform/vmext-troubleshoot

If this is your first machine, if so it could be a proxy/port or issue like that.

PatrikHansson
Brass Contributor
Mar 17, 2020
CliveWatson

Yes, it is supported OS.
I hade it reporting to a Workspace, but now I'm trying to move it to another but it seems that something didn't go as planned when I tried disconnecting it.
If i use the powershell do try and connect it
https://docs.microsoft.com/en-us/azure/virtual-machines/extensions/oms-windows?toc=%2Fazure%2Fazure-monitor%2Ftoc.json#powershell-deployment

i get
Operation 'PUT Extension' is not allowed on VM extension 'MicrosoftMonitoringAgent' since it is marked for deletion. You can only retry the Delete operation (or wait for an
ongoing one to complete).

I'v opened a support case.