Forum Discussion
Azure Monitor for VMs - Service Map - Cannot expand Nodes
After provisioning Azure Monitor for VMs, data collection worked fine and service map was working properly under Insights for the respective VMs. Currently, nodes can't be expanded in the graphical view, so processes and servers can't be displayed in the map. When clicking Expand Node nothing happens, same when clicking the triangle icon to expand. When trying to the current VM's node, all items in the view get ordered in a grid pattern, connection lines disappear and no additional info is displayed. We've tried this in different browsers (firefox, chrome, edge) on different machines with different accounts - same issue everywhere. The Issue started about a month ago, but it has worked for us before (and I might add it's a pretty cool tool when it works, e.g. to quickly give customers/stakeholders/newly onboarded people/support insights).
6 Replies
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Are you using Service Map from Log Analytics or VM Insights, try VM Insights as linked to in the portal.
I'm using it from VM's blade > Monitoring (category) > Insights, where "Map" is the default view. We don't have the Service Map solution enabled in the Log Analytics workspace.
Edit (3m after post): I've also used CTRL+F5/private modes/cleared cache on the browsers, just in case. Issue persists.
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So this never expands?
Do you get anything when you open the workbooks? You have the dependency agent installed ok as well, as the Microsoft Management Agent ?
