Forum Discussion
VMs are stuck in starting/stopping state
Hi All,
A small number of customers, when using a lab plan, are experiencing issues with virtual machines getting stuck in starting state. We are actively working on resolving the issue. If you hit...
We're still experiencing the issue of stop and start state and I am having issues submitting a ticket. Additionally, how can I remotely shutdown these machines? I've tried using PowerShell 'shutdown' command, but the command won't allow me using the IP address within the course lab. Also, how is Microsoft going to handle the time being assessed to the VMs and thus billing to our University?
Hello cgoot380
Just recently, we deployed a fix in our backend to resolve these start/stop stuck issues. Please try that. For VM not stopping and to ask for a refund for that please open a support request.
Thanks
Just recently, we deployed a fix in our backend to resolve these start/stop stuck issues. Please try that. For VM not stopping and to ask for a refund for that please open a support request.
Thanks
Fawad_Khan I am having this exact issue. Error code:
- Operation name: Start Virtual Machine
- Time stamp: Thu Mar 23 2023 10:46:06 GMT-0700 (Pacific Daylight Time)
- Error code: ResourceOperationFailure
- Message: The resource operation completed with terminal provisioning state 'Failed'
planetmaherMicrosoft
Generalwax Please log a support request for help (https://learn.microsoft.com/azure/azure-portal/supportability/how-to-create-azure-support-request). Also, please check that you have sufficient capacity (https://learn.microsoft.com/azure/lab-services/capacity-limits).
