Forum Discussion
Nicholas_Hindy
Aug 01, 2022Copper Contributor
Stuck at "Creating..."
Hi, I've been trying to increase the capacity of the virtual machine pool for a few different labs, but they have been stuck all day at the "Creating..." state. Is there an issue with my account...
PeterHauge
Microsoft
Aug 08, 2022Hi Nick - are you still seeing this issue? If you're using Lab Accounts - we had a service issue that would cause this behavior (VMs stuck at "Creating") that's since been fixed. The fix for this (only works for labs using Lab Accounts) is to scale the lab up by 1 and then scale it back down by 1.
If this doesn't work for you (or if you're using Lab Plans), could you open a support ticket? Either that, or you can send me a direct message - please include the Resource Id of your lab and whether you're using Lab Accounts or Lab Plans.
Thanks!
~Pete Hauge [ MSFT ]
If this doesn't work for you (or if you're using Lab Plans), could you open a support ticket? Either that, or you can send me a direct message - please include the Resource Id of your lab and whether you're using Lab Accounts or Lab Plans.
Thanks!
~Pete Hauge [ MSFT ]