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Nicholas_Hindy's avatar
Nicholas_Hindy
Copper Contributor
Aug 01, 2022

Stuck at "Creating..."

Hi,   I've been trying to increase the capacity of the virtual machine pool for a few different labs, but they have been stuck all day at the "Creating..." state.  Is there an issue with my account...
Azure Lab Services
Nicholas_Hindy's avatar
Nicholas_Hindy
Copper Contributor
Aug 02, 2022
I'm also unable to publish updated templates; I get an error every time that reads, "Unable to publish the template because an error has occurred."
  • John_Goubeaux's avatar
    John_Goubeaux
    Copper Contributor
    Aug 02, 2022

    Nicholas_Hindy I am getting the EXACT same behavior when attempting to publish a template that has been updated. This has been happening for the last day and a half. I have tried multiple times as well as removed VMs and retried all to no avail

    Azure Labs IS clearly experiencing some sort of infrastructure issue. It would be nice at least to get an acknowledgement from MS and or someone who might be in the know.

    Thanks !  -john

    • PeterHauge's avatar
      PeterHauge
      Icon for Microsoft rankMicrosoft
      Aug 08, 2022
      Hi John & Nick - I heard of someone else running into this too. If you're still seeing this issue, could you please either send me a direct message or open a support ticket? We need the Lab's resource Id to investigate.

      Thanks!
      ~Pete Hauge [ MSFT ]

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