Forum Discussion

Microsoft

Mar 25, 2020

[Resolved] Lab Services Outage: Cannot perform actions on a lab

[Final Update] 3/31 20:00 UTC Hello everyone, We would like to share a final update on the outage in Azure Lab Services. The outage has now been resolved. Thank you so much for your patience thro...

Azure Lab Services

awhite1962

Copper Contributor

Mar 26, 2020

TanmayeeKamath Hi, I cannot create a new lab as my existing lab is completely "greyed out" so I cannot even export my template to start over again. Additionally, creating a new lab is not the ideal situation as I have users partially through course work where they will lose everything if they have to start over. Add starting afresh building a new template will be days of work. Could we have an update on progress please to address this issue? Thanks.

TanmayeeKamath

Microsoft

Mar 26, 2020

Hi awhite1962
We are continuing to work on the issue.
Please share your subscription ID, lab account name and lab name with me at takamath@microsoft.com
We will work on restoring your template machine, so that you can publish again without having to create the template machine.
Looking forward to hearing from you on email .

Tanmayee