Forum Discussion
Recovering student's Lab machine
There aren't any options for you to fix this as you don't have access to the underlying Azure resources (vms, etc). You could create a support ticket to see if the engineering team has any options to help you out.
Microsoft
My apologies for the delayed response.
After a student VM is reset, they should be able to connect using the 'connect' button. (The connect button uses the public IP address.) If this is not the case, then this is a product issue I should log with the team.
There are two ways to get the private IP address of a student VM if you want. The Azure Lab Services virtual machine pool page shows private IP addresses for student VMs. (Export list of VMs in Azure Lab Services | Microsoft Docs) The other option is to use the PowerShell module you referred to. The cmdlet that will show rdp info and private IP address is 'Get-AzLabStudentVM'.
Get-AzLabAccount -ResourceGroupName MyResourceGroup -LabAccountName MyLabAccount | Get-AzLab -LabName MyLab | Get-AzLabStudentVm
Does that help? Please let me know if you are still having issues.
Thanks,
Elizabeth
thank you for your reply.
The reset works fine. But my entire effort is to avoid using it because all the work on that machine will be lost. (details mentioned above)
The two ways that you recommend for checking the private IP works only if the private IP hasn't been changed. If the private IP changes, because of the reason I explained earlier, the labs front end and PowerShell both still show the initial IP, not the new one.
- RogerBestMSFT
There aren't any options for you to fix this as you don't have access to the underlying Azure resources (vms, etc). You could create a support ticket to see if the engineering team has any options to help you out.