Forum Discussion

Copper Contributor

Apr 19, 2021

Automatic shutdown & disconnect

Hi, I have problem with my Ubuntu 18.04 LTS lab computer. Before publishing template I must disable both Automatic shutdown & disconnect or machines aren't created to virtual machine pool when I ...

Azure Lab Services

pwahlmueller

MVP

Apr 20, 2021

We have the same issue with Windows computers. Tried it again in the same tenant / subscription with the same network connection => same behavior.
Tried it in an other tenant with no network connection, it worked like it should.
No solution yet.

jieun-msft

Former Employee

Apr 29, 2021

Hi JJ_oamk, Patrick,
Is this issue still happening for you? If it is, could you help log a support ticket? Here is the link: https://aka.ms/azlabs-support

pwahlmueller
MVP
Oct 19, 2021
Still have this issue and a supportticket for it.
- planetmaher
  Microsoft
  Oct 25, 2021
  pwahlmueller,
  
  There are some known issues with Ubuntu 18.04, especially if using GNOME/MATE as your desktop. We added some information to the Lab Services FAQ. Please see https://docs.microsoft.com/en-us/azure/lab-services/classroom-labs-faq#linux.
  
  Hope that helps,
  Elizabeth
JJ_oamk
Copper Contributor
May 08, 2021
Hi jieun-msft,

I made a support ticket. I have tried multiple times after my first message and the problem is still happening.

I'll let you know once I get more info.