Forum Discussion
Publishing Lab is taking days not hours
MicrosoftHi Paul-
Sorry to hear that you're running into this issue. The only way to see the status of the lab VMs is to view the lab's Virtual Machine Pool tab as you already mentioned. One reason that can cause the VM pool to remain in a "Creating" state is when there isn't sufficient capacity within the region that you are in. You can try moving to a different region to see if you have a different result when publishing the lab. Otherwise, if the problem persists, I recommend logging a support ticket so that the engineering team can investigate further. Also, the time the time that it takes to publish a lab can vary depending on the size of the VM pool. However, after 1 hour, I would expect that you should see some VMs that have finished creating.
Thanks,
Nicole
Hi nicolehaugen I am having the same situation, I already opened a support case, while I get an answer, I would like to make a try to "moving to a different region" as you mention in your response, how can I do that? When I check the Lab Account in Azure Portal the region is read only. So, perhaps, do you mean create another Lab Account in other region, instead of moving the actual one?
Best!
Daniel
- nicolehaugenHi Daniel - I will send you a direct message so that I can learn more about your specific scenario and lab needs.
Thanks,
Nicole- Thanks!