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Shalika91's avatar
Shalika91
Copper Contributor
Oct 25, 2020

I cannot reset my password.

Hi,

I have tried to reset my password as mentioned in the below link.

https://docs.microsoft.com/en-us/azure/lab-services/how-to-set-virtual-machine-passwords-student#reset-password-later

But After I click on that after some time it's getting timeout and everything resetting back. And I cannot connect to my RDP as well. There is no link for connecting to RDP

 

Highly Appreciate your kind advice on this.

Azure Lab Services
lab services

1 Reply

  • nicolehaugen's avatar
    nicolehaugen
    Icon for Microsoft rankMicrosoft
    Oct 30, 2020

    Hi Shalika91,

     

    I'm sorry to hear that you're running into this issue with your password.

     

    I'm assuming that you are a student using a VM?  If so, please contact your teacher or your schools IT staff about this issue.  If they are unable to correct it from their side, they will know how to reach out to us to that we can investigate further.

     

    Thanks,

    Nicole

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