Cannot create a new lab once I've attached a Shared Image Gallery

Univlearn
Copper Contributor
Dec 03, 2020
Hi Nicole, unfortunately I cannot open a ticket for the moment, as my subscription doesn't allow me to.
Actually that's why I've opened a thread on Azure Labs Forum 🙂
Is there another way to solve this issue ?
Thanks for your help !
- nicolehaugen
  Microsoft
  Dec 03, 2020
  Univlearn, please send an email to this email alias: azlabscovidsupport@microsoft.com.
  
  I am on that alias, along with other member of the product team - we'll be able to get someone to look into this. When you send the email, please include the following information:
  
  * Your subscription id
  
  * The name of the lab account
  
  * The name of the lab you are attempting to create where it fails
  
  * And, if you can provide a link to this question that you posted on the forum since it has more details of the troubleshooting you tried.
  
  Also, I have a few more questions for you:
  
  * Are you able to create a lab successfully when you use an image that isn't from Shared Image Gallery? In other words, one of the images from the marketplace.
  
  * At what point do you see this error message - is it after you've gone through the process of creating a lab?
  
  Thanks!
  
  Nicole
  - Univlearn
    Copper Contributor
    Dec 03, 2020
    Hi Nicole, and thanks for your fast reply 🙂
    I can't even go to the lab creation wizard to choose an image from the marketplace, as I instantly get an error message, as soon as I click on "New Lab".
    Hope that helps !

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Cannot create a new lab once I've attached a Shared Image Gallery

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