Forum Discussion
Cannot create a new lab once I've attached a Shared Image Gallery
Hi Univlearn,
Were you able to create a lab successfully before you attached a Shared Image Gallery to your lab account? In general, there shouldn't be any permission differences with creating a lab regardless if a Shared Image Gallery is attached or not.
To troubleshoot this further, please verify:
* Are you the lab account owner or contributor? If so, you should automatically have the ability to create and manage labs within the lab account.
* In the case that your user account is assigned as a lab creator - make sure that your account is assigned the Lab Creator role and is assigned the Reader role at the lab account level.
Also, when you do attach a Shared Image Gallery, the lab account Owners\Contributors and lab creators\owners\contributors are automatically granted access to the Shared Image Gallery.
In case you haven't seen this, here is some documentation that talks about how to assign roles: Azure Lab Services - Administrator guide - Azure Lab Services | Microsoft Docs
Let me know if you still are seeing this issue after trying the troubleshooting mentioned above.
Thanks,.
Nicole
- UnivlearnDec 01, 2020Copper Contributor
Hinicolehaugen and thanks for your answer !
I can confirm you the following points :- I was able to create a lab before attaching an image gallery, tried with 2 accounts with the same result : as soon as I add an image gallery I'm unable to create a new lab.
- My account is the lab owner.- My account also has the lab creator role, I also tried adding the reader role as suggested.
Unfortunately all these steps haven't solved my problem, as I'm still unable to create a new lab, I still get the same error message.
Thanks for your help !- nicolehaugenDec 01, 2020
Microsoft
Univlearn sorry that none of that helped fixed the issue. Can you log a support ticket so that our engineering team can look closer into the logging\error so that they can identify the root cause?
Thanks for your patience!
Nicole
- UnivlearnDec 03, 2020Copper ContributorHi Nicole, unfortunately I cannot open a ticket for the moment, as my subscription doesn't allow me to.
Actually that's why I've opened a thread on Azure Labs Forum 🙂
Is there another way to solve this issue ?
Thanks for your help !