Automatic shutdown & disconnect

Question

Hi,&nbsp;I have problem with my Ubuntu 18.04 LTS lab computer. Before publishing template I must disable both&nbsp;Automatic shutdown &amp; disconnect or machines aren't created to virtual machine pool when I publish it. All I get it status message "Creating". See picture.&nbsp;If I disable auto shutdown &amp; disconnect, machines are created, but when trying to enable those features I'm stuck again in "Applying settings".&nbsp;It is really important to enable these features, since students can easy spend their quota if machine is no turn off.&nbsp;Any suggestions?&nbsp;Br,-JJ&nbsp;

pwahlmueller · Answer

We have the same issue with Windows computers. Tried it again in the same tenant / subscription with the same network connection => same behavior.
Tried it in an other tenant with no network connection, it worked like it should.
No solution yet.

jieun-msft · Answer

Hi JJ_oamk, Patrick, Is this issue still happening for you? If it is, could you help log a support ticket? Here is the link: https://aka.ms/azlabs-support

jj_oamk · Answer

Hi&nbsp;jieun-msft,&nbsp;I made a support ticket. I have tried multiple times after my first message and the problem is still happening.&nbsp;&nbsp;I'll let you know once I get more info.&nbsp;&nbsp;

pwahlmueller · Answer

Still have this issue and a supportticket for it.

planetmaher · Answer

pwahlmueller,
&nbsp;
There are some known issues with Ubuntu 18.04, especially if using GNOME/MATE as your desktop. We added some information to the Lab Services FAQ. Please see https://docs.microsoft.com/en-us/azure/lab-services/classroom-labs-faq#linux.
&nbsp;
Hope that helps,Elizabeth

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Automatic shutdown & disconnect

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